OutsourceManila.info


Outsourcing for small businesses.


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What We Do

We offer full service offshore outsourcing dedicated to helping small and medium sized businesses leverage on international outsourcing.

Appointment Setting

Calling potential customers for appointment setting in the area of medical consultation.

Catalog Sales

Transactions processed through consumer sales made from catalogues. This includes discounts, low interest rates, packaged promos, etc.

Credit Card

Offering credit cards for a specific tie up or promo with lesser interest rates or bonus rewards program.

Cross-Selling & Up-Selling

Process of calling established database that recently purchased a product to inform promo, pricing, upgrade to increase market awareness relating to sales.

Customer Service

Processing calls from basic customer inquiry.

Debt Collection

Calling in behalf of financial institutions to manage collections from a list of clients.

Delivery Confirmation

Process of calling customers to verify/confirm delivery of products/services.

Email Response

We offer E-Mail Customer Service for inquires to your website that need a personal response.

Lead Generation

Calling potential customer to gather information regarding finances, mortgages, insurance, car loans, etc.

Information Verification

Customer information updated and verified through a database provided.

Order Entry Processing

Online activities related to capturing and filling a customer's order.

Order Processing

Attending calls from consumers to accept, verify and process order transactions.

Reservations

Servicing consumers to process reservations in fields of Hospitality, Food, Airline ticketing, etc.

Surveys

Progressive update and acquisition of customer information from a database source.

Technical Support

Providing technical assistance to consumers in areas of tech inquiry, troubleshooting, maintenance, etc.

Telemarketing/Telesales

Calling prospective customers to buy products or services.

Text Chat

We offer live chat 24 hours a day, 7 days a week for your customers that are online shopping or looking for information.

Virtual Assistants

Manage customer list, maintaining a calendar and set up meetings, making travel arrangements, handling billing and accounting.

 

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We offer all inclusive packages at extremely competitive rates. We can custom tailor a package that is right for your business.

We will help you get started and be there with you every step of the way.
Ask us.

Request a Quote

or send us an email at
inquire@outsourcemanila.info

 

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Why the Philippines

Ranked #1 in voice and #2 in non-voice outsourcing solutions, the Philippines is at the center stage of the outsourcing phenomenon.

Here are several compelling reasons why you should outsource your small business operations to the Philippines*:

 

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* Source: Business Processing Association of the Philippines